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For avalanche courses and single day ski tours, cancellations with full refund are permitted upto 2 weeks prior to start of trip or course. Any cancellations within 2 weeks of course start date are non-refundable. Due to the unpredictable nature of weather, we may decide to change course or trip location for logistics or safety reasons. In the event that your trip or course is entirely cancelled due to weather, we will provide a full refund or allow you to rebook at a different date.
For lodge based and international trips, cancellations with full refund are permitted until September 1st. After September 1st, we are unable to provide a refund due to financial commitments made to lodge owners and staff. Important: You will be required to sign a waiver at the beginning of your course or guided trip. Please ensure you have read and understood the waiver prior to the course start date.
Avalanche Course Waiver (AST-1 and AST-2): AvalancheCanadaWaiver2019.pdf
Guided Trip Waiver (Eg. Spearhead Traverse, Whistler Blackcomb Backcountry,Japan): ACMGRELEASE.pdf